Frequently Asked Questions

About StudentRDH Review Courses

Sign Up Information

Technical Questions


About StudentRDH Review Programs

What review courses are available?

  • StudentRDH currently offers programs for the: National Boards (NBDHE/NDHCE), Local Anesthesia (CDCA/WREB), and CSCE (ADEX).

How much is it?

  • National Boards program $299.00, Local Anesthesia $59.00, and CSCE $49.00. You will only pay ONCE (you are NOT billed monthly). Click here to learn more.

How long will I have access to the review programs?

  • National Boards program for 5 months, Local Anesthesia for 2 months, and CSCE for 1 month.

How many times can I take the quiz and mock exam?

  • You can re-take all quizzes and the mock exam as many times as you like. You can keep practicing until you get everything perfectly!

Is this for the US or Canadian exam?

  • StudentRDH works for both US (NBDHE) and Canada (NDHCE) national boards. We made sure all notes, quizzes, and mock exam content are applicable for both exams.
  • Our National Boards program includes separate mock exams for NBDHE and NDHCE, but you can take both mock exams if you like!

I see a lot of US references. Are those applicable for Canada?

  • Dental information is generally the same for US and Canada. Sources such as the ADA (American Dental Association), CDC (Centers for Disease Control and Prevention), and HIPAA (Health Insurance Portability and Accountability Act) are used in both countries.

Is there an app version of StudentRDH?

  • There is no app version. StudentRDH is an online platform (browser-based) that adapts to phone and tablet screens. If you prefer to use your phone or tablet, no problem – just use your favorite mobile browser to access your StudentRDH content. In fact, 50% of students use StudentRDH on their phones.
  • TIP: If you are doing the timed mock exam, we recommend doing the exam via computer for best results!

Do you guarantee that I’ll pass?

  • Our promise to you is that everything you get from StudentRDH will be 100% useful. If you are not satisfied with the program within 3 days after your purchase, we will refund the full amount minus a processing fee of $20.

Who created StudentRDH?

  • StudentRDH was created and founded by Claire Jeong, MS, RDH and Dr. Delphine Jeong, DMD. Various Dental Hygiene and Medicine professionals contributed to writing and reviewing all program notes, quizzes, and mock exam content. Click here to learn more.

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Sign Up Information

How do I sign up for the free trial?

  • Go to Price/Sign Up page. Find Free Trial then click the Sign Up Now button, then View Cart.free-trial-1
  • Review the item(s) in your cart, then click Proceed to Checkout.free-trial-2
  • Fill in the requested information (name, email address, password, etc.) then click Place Order.free-trial-3

I just signed up for the free trial. How do I access the trial notes/quizzes/mock exam?

  • Sign in to your StudentRDH account.  You will automatically be redirected to the Dashboard. Below the black bar where your profile picture, name, etc. are displayed, you should see the two trial courses (“Medical Emergencies” and “Pharmacology”) – tap the label/row for the course you want to view.
  • In the course page, click on the topic that you want to review (e.g., “Lesson 1 – Terminology and Pharmacological Abbreviation”).use-free-trial-2
  • The quizzes and sample mock exam are located at the bottom of each chapter (e.g., Medical Emergencies quizzes under Medical Emergencies chapter)

How do I buy the National Boards (NBDHE/NDHCE) / Local Anesthesia (WREB/CDCA) / CSCE (ADEX) program?

  • In the StudentRDH home page, click the Start Today button. OR from the top menu, click Price/Sign Up.home-start-today
  • Go to National Boards, Local Anesthesia, or CSCE then click the Sign Up Now button, then click View Cart.
  • Review the item(s) in your cart, then click Proceed to Checkout.buy-course-3
  • Fill in the requested information (name, billing details, email address, password, etc.) then click Proceed to PayPal.buy-course-4
  • In the PayPal page:
    • If you have a PayPal account: Log In to your PayPal account and follow the prompts to finish checking out.buy-course-5a
    • If you don’t have a PayPal account: Click “…Pay using your debit or credit card” and follow the prompts to create a PayPal account and finish checking out.buy-course-5b

How do I access my account?

  • In the StudentRDH home page, click the Log In button.log-in-1
  • Type in your Username/Email and Password, then click Log In.log-in-2

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Technical Questions

How can I change my password? / I forgot my password!

  • In the StudentRDH home page, click the Log In button.log-in-1
  • In the Sign In form, click Lost your password?pw-reset-lost-pw-btn
  • Type the username or email address that you used for your StudentRDH account, then click Reset Password.pw-reset-lost-form
  • Check your email and click on the password reset link from StudentRDH and follow the instructions.pw-reset-email

How come I don’t have access to the program that I purchased?

  • First, make sure that you are already signed in.
  • Still can’t find your course content? Let us know using our contact form (located in the bottom right corner of any page in StudentRDH).

Can I share my StudentRDH program with my classmates?

  • No. One user = one account. If you share your account/program with others, the course statistics (review, quiz or mock exam status, etc.) will be inaccurate and hurt your studying.
  • If you have 3 friends who are interested in StudentRDH, we will provide you a discount. Email the CEO at ClaireJ@StudentRDH.com.

Can you extend my membership?

  • We will try our best, at no cost. Email the CEO at ClaireJ@StudentRDH.com or let us know using our contact form (located in the bottom right corner of any page in StudentRDH).

Can I repurchase the program because I pushed back my exam date?

  • We could reopen the program you purchased for a short period once you are ready to review for your exam at NO COST. Just let us know.
  • If you want to restart from the beginning after your program expires, yes, you can repurchase it.

I still have questions. Help!

  • Ask us anything using our contact form (located in the bottom right corner of any page in StudentRDH) or email ClaireJ@StudentRDH.com.home-contact

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